All of our orders are shipped out via USPS First Class Mail. Please allow 1-3 days for your order to be processed and an additional 3-5 days for shipping.
Lost or Stolen Packages
Orchard Street Apparel is not liable for stolen packages. If your tracking confirms that the package has been delivered at the address provided, then neither the carrier service nor Orchard Street Apparel is liable.
The customer is responsible for filing any lost claims. A lost claim may be filed once the package has been in transit for more than 30 days.
Return & Exchange Policy
In the off-chance that the order arrives defective or incorrect, please contact us within two weeks and we would be happy to send you a replacement.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.